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Contact Us

Need to speak to someone at CN?  All our contact information is listed below, we would be happy to hear from you!

General Contacts



Public Inquiries

1-888-888-5909

Email Public Inquiries

 

Emergency (CN Police)

1-800-465-9239

 

Mailing Address



Montreal (Headquarters)

935 de La Gauchetière Street West
Montreal, Quebec
H3B 2M9
Canada


Sales & Marketing Contacts



Sales

Sales

1-888-MOVIN CN

Email Sales


Products





Customer Service Contacts



eBusiness Service

1-800-361-0198

Email eBusiness Service

 

Service Delivery Representatives

1-866-9CN-RAIL (1-866-926-7245)
Email Service Delivery

 

 Freight Claims
Freight Claims

Toll free: 1-800-667-8778

Email Freight Claims



Intermodal Customer Service



  Intermodal Retail General Inquiries

Intermodal Retail Canada

1-866-896-6601

1-877-837-3176

Email Intermodal Retail Canada

 
Intermodal Retail U.S

1-866-482-6025

1-877-403-5493

Email Intermodal Retail U.S

 


  Intermodal Retail Specific Requests

Retail Orders

1-866-627-8540

Email Retail Orders

 
Retail Appointments

1-866-627-8579

Email Retail Appointments

 

Retail Releases

1-866-627-8529

Email Retail Releases

 
Proof of Delivery

Email Proof of Delivery

 

Optional Services

Email Optional Services

 
Retail Web Support

1-866-598-8483

Email Retail Web Support

 

Transborder Reservation
Door-to-door U.S

1-866-753-0770

Email Transborder Reservation

 
Reservation Requests
Ramp-to-Ramp

Email Reservation Requests

 

Export Reservations
Gate Appointments
Container Storage

1-866-851-7837

Email Export Reservations

 
Ramp-To-Ramp Delivery

1-866-598-8479

Email Ramp-To-Ramp Delivery

 

  Steamship Lines contact groups

Export related issues

Email Export related issues

 
Import related issues

Email Import related issues

 

Reefer related issues

Email Reefer related issues

 
Equipment and DRP

Email Equipment and DRP

 

Employment Verification


Employment Verification US
Employer code 10161

1-800-368-4938

www.theworknumber.com 
For Employees

1-800-367-2884


For Verifiers

1-800-367-5690









CN Pensioners


CN Pensioners

1-800-361-0739

www.cnpensioners.org
 


Media Contacts



Contacts